problem with license key

After installing the JIRA server format, it asks me to make some setting and I got problem with generating the license key.


2 answers

now I generate the key through my profile, copy and paste , but it still does not work.


0 votes


Could you please make sure there are no spaces at the end of your license key? In addition I'd recommend to do not share the license key on this channel since it's public. You can remove the picture by editing your answer.

In case you still have problems to input the license please log a ticket to our support team: 

We'll be glad to assist you!



Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,888 views 12 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot