Hi there,

I just created an account yesterday wiht JIra. We are in the trial period and for some reason I am not able to log back in.

I am the Admin for this acct.

ANy help please?

2 answers

This documentation should help you if you are able to access your database:

https://confluence.atlassian.com/display/JIRA/Retrieving+the+JIRA+Administrator

Hope it helps.

Cheers,
Septa Cahyadiputra

0 votes
Ivan Tse Atlassian Team Apr 15, 2013

Just helped Angela get back up and running with a fresh install. If you have questions again let us know!

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,760 views 11 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot