problem connecting confluence and jira

The problem began when I deleted the link between jira and confluence. The first time i sat up the connection everything went fine. But after I removed it and tried to set it up again from confluence, it does directs me to jira and the redirects me back to confluence but shows me the following error in confluence:

" Application with id 'null' not found "

I have also tried to set the connection up from jira, but when jira redirects me to confluence, confluence configure app link page takes forever to load, and it never shows any progress nor does it show any message! just shows that its loading.

I have doubted the db could contain data that is not well-deleted through UI and I tried following some of your answer regarding how to delete the applinks but there was no luck.

my jira currently contains no important data so I did a fresh installation but also there was no luck. my confluence does contain important data so I am afraid to play around with it.

please help me ASAP

1 answer

This widget could not be displayed.

Hi Ammar,

It seems an old application link still under the database, I suggest you to remove again the application links on both platform (JIRA and Confluence) by UI, and check if it was removed on database, it’s possible to check and remove the application link using the following documentation:

Kind Regards,

Henrique Lechner

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted yesterday in New to Jira

Are you planning to trial, or are currently trialling Jira Software? - We want to talk to you!

Hello! I'm Rayen, a product manager at Atlassian. My team and I are working hard to improve the trial experience for Jira Software Cloud. We are interested in   talking to 20 people planning t...

66 views 1 0
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you