preventing new tickets of a certain type

i want to deprecate certain ticket types.  i dont want to delete all the existing tickets or migrate them to another type.  I want to leave them as is but prevent new tickets of they type from being created.  the documentation tells me how to migrate them and delete them.  How do i leave the existing tickets as is but prevent new ones (of a certain type) from being created?

 

1 answer

1 accepted

0 votes
Accepted answer

You don't.  Jira doesn't have a function to do that.

You could put impossible validators on the workflows for them, so the create transition always fails.

If you're on server, then the Behaviours module in Scriptrunner can be used to remove options from the drop-down, but you'll still be able to create them in other ways.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Nov 27, 2018 in Portfolio for Jira

Introducing a new planning experience in Portfolio for Jira (Server/DC)

In the past, Portfolio for Jira required a high degree of detail–foresight that was unrealistic for many businesses to   have–in   order to produce a reliable long-term roadmap. We're tur...

2,938 views 19 22
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you