pasting into comments with rich text sometimes does not activate the add button

JIRA v7.1.1 running on Windows with Oracle DB on linux

Plain text works fine.  But cutting and pasting, say from a skype conversation, does not activate the Add button.

The workaround is to either convert everything to plain text, via something like notepad, or type plain text first to activate the Add button, then do the cut and paste.

I see there was a similar issue reported in Confluence, but am surprised I don't see one open for Jira.

Is this a known issue?

0 answers

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,739 views 11 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot