using the workflow transitions it is possible to disable commenting on an issue in certain statuses.
ie by putting jira.permission.comment.user = denied ...
Check the j-tricks blog on this subject
The disadvantage is that if the user wants to progress the issue to another status he/she will not be able to provide a comment (because the permission has been disabled)
Putting a transition specific permission (in the transition properties) doesn't do anything.
Any idea's how to fix this
You can't override what is on status with transition level properties. Can't think of a way to handle this!
Maybe try adding a custom field in the transition screen and copy its contents as comments in th post function or something!
Hi Francis, did you find a solution to this issue? I'm having a similar problem, just concerning the 'assignee' field in my case. I'd like to prevent manual editing of the field in one workflow state but allow changing the assignee during a workflow transition.
add the following script in any field description on field configuraion of that issue type which is present on that transition by changing transition name on which you want hide the comment box
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