on jira service desk i can not edit fied parameter

Guillaume Marcenac November 28, 2017

when I try to change the field required to yes  nothing append image.png

1 answer

0 votes
RianS
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
November 28, 2017

It looks like you are able to change the drop down box. Do you get an error when trying to update the field using the button? Or does it update and when you try to enter a request the custom field it is not required? Does the required drop down flip back to no when you reload the Visible fields editing page?

Guillaume Marcenac November 28, 2017

When a click on update  nothing append. And when  a reload the page the drop down box is go back to "no"

Suggest an answer

Log in or Sign up to answer