notify new assignee not receiving email

[bas]

Hello,

When i change the assignee the new assignee not receiving an email. Only the previous assignee.

What i'm doing wrong?

Thanks

[bas · Accepted solution]

After updating Jira from 7.1 to 8.4.2 the problem is resolved!

[bas]

Is there another solution to email the new assignee?

Thank you

[Joe Pitt]

In the notification scheme is the current assignee being notified for issue assigned event? 

[bas]

Yes the current assignee gets an email but not the new assignee.

[Joe Pitt]

Are you using the assign to button or changing it in a transition screen or the edit screen? Only the first one triggers the function to send to the new assignee. The last two trigger the edit issue function. 

[bas]

I'm using the assign button.

[Joe Pitt]

Check the notification scheme has the role or group the user is in listed for the Issue Assigned notification. 

[bas]

Thanks! I had to add the Group to the notification :)

[bas]

Oops, no i doen't work.

Now when i change the assignee, everyone in that group is getting the email. That is not good. Only the new assignee needs to get the email.