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notification when tickets are added with a specific label Edited

Do we have an option to setup notification every first time label changed to a specific one ? 

For example: Notification of a ticket must be sent whenever someone labeled the ticket as 'ABC' 

 

2 answers

1 vote
Jack Community Leader Oct 07, 2019

You would need a listener for this. You might check addons, e.g. Automation for Jira, Scriptrunner or Power Scripts.

Automation for Jira can do this.

Jack Community Leader Oct 07, 2019

yes. that is what i use but there are others that can as well so always good to check to see if you have an existing addon.

Like Andrew_Laden likes this

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