notification email after assigning a task

I need to know if there is a setting, so that anyone whom a task is being assigned to can receive a notification email?

1 answer

1 accepted

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Add 'current assignee' on the notification scheme for Issue Assigned event.

https://confluence.atlassian.com/display/JIRA/Creating+a+Notification+Scheme

Thanks, but the thing is I don't have Notification Scheme on my issue page in admin.

Notification schemes belong to projects, not issues. Look at the project admin

Thanks , Can you tell me where is project admin? in my administration I have "issues" and "General". which in Administration > General > Projects I just can add new project and have a list of my current projects.

Er, in the project.

Go to the project header and you'll see swathes of stuff about the schemes it's using. As an admin, you can change them.

I'd recommend skimming https://confluence.atlassian.com/display/JIRA/JIRA+Administrator%27s+Guide to get a feel for it.

Thanks, I have another question. I have already set up my notification, but I didn't receive any emails.

I'm using the JIRA in the cloud so I reckon I'm not supposed to define SMTP server as we are using their server.Am I wrong??

Can you please help?

My understanding is that sending email is handled by Atlassian, but I'd check the docs.

Have you tried the standard "send test email"? Can you check your account profile to make sure you haven't got "email me on my own changes" flag set? (If you're the only one testing so far?)

How Should I try the test email? I got email from Jira when first the admin invited me. So isnt it enough?

And the flag is not on.

Should be enough - if you've had one email from Jira then you know the physical link is working.

So, you need to work through the notification scheme stuff as described in the documentation https://confluence.atlassian.com/display/JIRA/Creating+a+Notification+Scheme . If you need help with that, you're going to have to tell us exactly what you have configured and where. I would find or create a test issue in your project (or even a test project) so you can test with that without breaking your real data. As you seem to be completely stuck, forget that there's a huge long list of events to react to, and look JUST at the EDIT notification for now (because you can edit the test issue over and over and over)

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