new method for creating users

Hello there,

looks like JIRA is introducing new changes to their registration process and users counts. anyway, now when i add a new user it asks for their email only. this sucks as after i create the user I see their name appears as their full email, not cool. and i can't seem to edit their full name to change the displayed email in the full name field 



1 answer

This widget could not be displayed.

Hi Ahmed,

That is correct that there were changes to the identifcation platform and the issue of the name can be resolved on the users end.  They can choose how they are displayed upon logging in as well as when they go to their profile they will find a link to change personal details on the site.

You can change the accounts to managed accounts through domain verification.

You can find out more about those changes in Administer Atlassian accounts and Invite, edit, and remove users.



When i clicked on the last link in your comment, under step 2, i see the user creation with both nickname option and full name. both of them are no longer shown in the new changes! but according to you, the invitees are able to create their own nickname/full name eh?

appreciate your help

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted 2 hours ago in Jira

What modern development practices are at the heart of how your team delivers software?

Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...

11 views 0 1
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you