@mentions in JIRA tickets do not render as hyperlinks

I am not sure if this is a bug, miss configuration or wrong perception of how this is supposed to work. When @mentions is used, it create a text ~ name without a hyperlink. Was this supposed to be @name with a hyperlink?

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Solved this by enabling wiki rendering in the fields that user @mentions in field configuration scheme. So for example, we made description field to render content in wiki format instead of text.

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Yes, @mentions should generate a hyperlink. There are some bugs related to @mentions as noted in this previous answer.


The global browse user permisson must be granted in order for @mentions to work at all which could also be your issue.

The more serious issues with @mentions I believe are fixed or at least improved with release 5.0.6.

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