Hi,
We want to use the JIRA Go2Group CRM plugin.
Is it possible to use generic JIRA accounts for the Support Level 1 users (salesforce users) and set the Salesforce username in a JIRA custom field?
Thanks
Stéphane
You can set the default Project and/or Reporter on the main "Initial Setup" page. I would suspect that if you don't map a reporter on the CRM Mapping tab that it would use this account. I also suspect you could set it in the JIRA/CRM mapping page.
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