manager is asking to have backup of dashboards before deleting is this possible and how

Vyshnavi S May 15, 2024

manager is asking to have backup of dashboards before deleting is this possible and how

3 answers

0 votes
Daria Kulikova_GitProtect_io_ May 16, 2024

Hello @Vyshnavi S ,

As an option you can also use a third-party backup tools, like GitProtect backups for Jira. GitProtect is a professtional backup and Disaster Recovery software for Jira Cloud, Jira Service Management and Jira Work Management. With the solution it's easy to schedule, customize and automate packup plans and to keep your data for as long as needed thanks to unlimited retention. Moreover, with full data coverage, multi-storage compatibility, retention between storages, ransomware protection, and restore and Disaster Recovery Technology, it helps to build data resilience and ensure that you can restore your data from any point in time fully or granually when there is a need. 

You can try the GitProtect backups on Atlassian Marketplace for free for 14 days (or free for up to 10 users): https://marketplace.atlassian.com/apps/1228719/gitprotect-io-backups-for-jira-cloud?hosting=cloud&tab=overview

Have a nice day,

Regards,

Daria

0 votes
Sushant Verma
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 15, 2024

Hi @Vyshnavi S 

Welcome to the community!

In Jira Cloud, the backup and restore functionality is not available directly to users. However, there are alternative methods to backup your dashboards before deleting them. Here's one approach:

1. Export Dashboard Configuration
2. Save Dashboard Filters

By following these steps, you will have a backup of the dashboard configuration and filters used. If you need to restore the dashboard in the future, you can import the dashboard configuration XML file and recreate the filters using the saved XML files.

Regards,
Sushant Verma

0 votes
Rebekka Heilmann _viadee_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 15, 2024

Hi @Vyshnavi S 

apart from creating a copy (which probably defeats the purpose) there is no way to backup dashboards.

The data behind the dashboard is stored in the Jira issues /projects itself, so the only thing that the dashboard stores are the Gadget configurations really.

Maybe create some screenshots of the configs so you can recreate them, if they are complicated enough?

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