linking Jira and Confluence

[Michal Crkon]

Hi Folks. We have a problem with linking. It is possible to create a link from Confluence to JIRA but when we try to go from JIRA to Confluence using the Link mechanism and click on Confluence an error is displayed .We run on Jira 5.2.10 and Confluence 4.3.6 . How to fix it? Thanks, Miso

[Michal Crkon · Accepted solution]

Thanks for help guys. After meeting with management we decided to not use this link which came probably as a part of some plug in to our JIRA. we will use web link instead of it. Thanks again, miso

[Mark Symons]

This is going from memory (my eval Confluence is not running at the moment) but I recall having problem that was similar:

• It was real easy to create link from Confluence to JIRA
• Creating link from JIRA to Confluence failed for no readily apparent reason... I would be asked to authenticate and then I would be asked again, and again, all without error.

The problem was that I was attempting to link to a page in my own space private space in Confluence. As soon as I entered a URL for a public page I linked just fine. And that was good enough for me at the time... I never went back to try and tweak things.

[Michal Crkon]

i checked log files = nothing. no error displayed. i hope it is default function ( linking) if not user doesnt initialized function :-(. Linking is something new for me so sorry for OT.

[Christian Czaia _Decadis AG_]

What about the log files, anything in there that could help us?

[Michal Crkon]

There is just written Error. The same occurs on our testing environment too.

[Christian Czaia _Decadis AG_]

I guess posting what error you're talking about would help identifying the problem ;-)