linking Jira and Confluence

Hi Folks. We have a problem with linking. It is possible to create a link from Confluence to JIRA but when we try to go from JIRA to Confluence using the Link mechanism and click on Confluence an error is displayed .We run on Jira 5.2.10 and Confluence 4.3.6 . How to fix it? Thanks, Miso

6 answers

1 accepted

Thanks for help guys. After meeting with management we decided to not use this link which came probably as a part of some plug in to our JIRA. we will use web link instead of it. Thanks again, miso

I guess posting what error you're talking about would help identifying the problem ;-)

There is just written Error. The same occurs on our testing environment too.

What about the log files, anything in there that could help us?

i checked log files = nothing. no error displayed. i hope it is default function ( linking) if not user doesnt initialized function :-(. Linking is something new for me so sorry for OT.

This is going from memory (my eval Confluence is not running at the moment) but I recall having problem that was similar:

  • It was real easy to create link from Confluence to JIRA
  • Creating link from JIRA to Confluence failed for no readily apparent reason... I would be asked to authenticate and then I would be asked again, and again, all without error.

The problem was that I was attempting to link to a page in my own space private space in Confluence. As soon as I entered a URL for a public page I linked just fine. And that was good enough for me at the time... I never went back to try and tweak things.

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Julia Dillon
Posted Tuesday in Jira

Tell us how your team runs on Jira!

Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...

191 views 1 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you