linking Jira and Confluence

Hi Folks. We have a problem with linking. It is possible to create a link from Confluence to JIRA but when we try to go from JIRA to Confluence using the Link mechanism and click on Confluence an error is displayed .We run on Jira 5.2.10 and Confluence 4.3.6 . How to fix it? Thanks, Miso

6 answers

1 accepted

0 votes
Accepted answer

Thanks for help guys. After meeting with management we decided to not use this link which came probably as a part of some plug in to our JIRA. we will use web link instead of it. Thanks again, miso

I guess posting what error you're talking about would help identifying the problem ;-)

There is just written Error. The same occurs on our testing environment too.

What about the log files, anything in there that could help us?

i checked log files = nothing. no error displayed. i hope it is default function ( linking) if not user doesnt initialized function :-(. Linking is something new for me so sorry for OT.

This is going from memory (my eval Confluence is not running at the moment) but I recall having problem that was similar:

  • It was real easy to create link from Confluence to JIRA
  • Creating link from JIRA to Confluence failed for no readily apparent reason... I would be asked to authenticate and then I would be asked again, and again, all without error.

The problem was that I was attempting to link to a page in my own space private space in Confluence. As soon as I entered a URL for a public page I linked just fine. And that was good enough for me at the time... I never went back to try and tweak things.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Jan 08, 2019 in Jira

How to Jira for designers

I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...

1,086 views 4 9
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you