licence related

Hi Team,

We are using JIRA and Confluence licence for one of the client project.Can we revoke those license for that client and use the same license for another client/project.

Please let us know your thoughts on the same.

 

Regards, 

Kasi

 

1 answer

0 votes

Possibly.  Licences are by seat, Atlassian don't really care how you allocated them.  If you want to drop a "client", assuming that means "our client has 5 accounts in our system", then just disable the 5 users and enable the users for the new client.

If you're talking more about having a JIRA/Confluence set dedicated to a client (you run it, but they are the only users), then it depends on what you're planning to do.  If you are going to completely remove the system from them and re-purpose it for a new client, yes, you can reuse the licence (because it's your system, not theirs), but if you plan to leave it running, then no, you'll need a new licence for the new system (although you can simply let the old one lapse when it naturally expires)

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,879 views 12 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot