left panel and panel for search criteria blank

Hi,

I've noticed today that on the issue list screen,  the left hand panel and the panel under the share, export and tools panel are blank.

Any ideas?

Mark

2 answers

1 accepted

This widget could not be displayed.

Hi Mark,

The problem is related to a recently discovered bug in the Service Desk addon.

Disabling Service Desk in Manage add-ons should solve the problem

Ryans

 

 

 

This widget could not be displayed.

It seems to have happened when service desk was uninstalled (we were evaluating it)

 

Uncaught TypeError: Cannot read property 'FilterPanelModel' of undefined ?jql=:380
Your are trying to create a ToggleBlock with selector '.twixi'.One already exists with this trigger so has been ignored. batch.js?locale=en-US:2425
2Your are trying to create a ToggleBlock with selector '.toggle-trigger'.One already exists with this trigger so has been ignored. batch.js?locale=en-US:2425
Uncaught TypeError: Cannot read property 'Api' of undefined batch.js?jag_disabled_marketing=true&locale=en-US&analyticsEnabled=true:3236
Failed to load resource: the server responded with a status of 404 (Not Found) https://itimltd.atlassian.net/servicedesk/issue-type-icons?icon=change
Failed to load resource: the server responded with a status of 404 (Not Found) https://itimltd.atlassian.net/servicedesk/issue-type-icons?icon=it-help

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted Aug 06, 2018 in Jira Service Desk

A is for Activate: Share your top Jira Service Desk onboarding tips for new users!

Hi, everyone! Molly here from the Jira Service Desk Product Marketing Team :).  In the spirit of this month's  august-challenge, we're sourcing stories of Jira Service Desk activation fro...

576 views 25 15
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you