left panel and panel for search criteria blank

[Mark Austin]

Hi,

I've noticed today that on the issue list screen,  the left hand panel and the panel under the share, export and tools panel are blank.

Any ideas?

Mark

[davy · Accepted solution]

Hi Mark,

The problem is related to a recently discovered bug in the Service Desk addon.

• https://jira.atlassian.com/browse/JRA-39856

Disabling Service Desk in Manage add-ons should solve the problem

Ryans

[Mark Austin]

It seems to have happened when service desk was uninstalled (we were evaluating it)

Uncaught TypeError: Cannot read property 'FilterPanelModel' of undefined ?jql=:380
Your are trying to create a ToggleBlock with selector '.twixi'.One already exists with this trigger so has been ignored. batch.js?locale=en-US:2425
2Your are trying to create a ToggleBlock with selector '.toggle-trigger'.One already exists with this trigger so has been ignored. batch.js?locale=en-US:2425
Uncaught TypeError: Cannot read property 'Api' of undefined batch.js?jag_disabled_marketing=true&locale=en-US&analyticsEnabled=true:3236
Failed to load resource: the server responded with a status of 404 (Not Found) https://itimltd.atlassian.net/servicedesk/issue-type-icons?icon=change
Failed to load resource: the server responded with a status of 404 (Not Found) https://itimltd.atlassian.net/servicedesk/issue-type-icons?icon=it-help