keep original issue ids when importing from Bugzilla

Hi
For the past 10 years we've been using Bugzilla and a homegrown application call "Change Notes". Change notes keeps track of all the changes we make to our product and can have references to bugs in bugzilla (linking on the bugzilla id).

Now we are planning to migrate both systems into JIRA.
I have successfully imported the data from our "Change Notes".
The next step is to import the bugs in Bugzilla but I would like to retain the original IDs.
For instance if Bugzilla ID is 4341, when imported into JIRA it should be BZ-4341.
The reason why this is important is because our current "Change notes" often refer to bugs like "BZ#4341" and automatically creates an hyperlink to the bugzilla bug.
By using the "JIRA Autolink plugin" I was able to reproduce this behavior. But for the automatic linking to work I need the bug id to be retained as the issue id in JIRA.
I know that JIRA uses a custom field when importing bugs from Bugzilla but that doesn't really help us.

I don't think we're using any attachments in Bugzilla so we could export the bugs as into a CSV file and import into JIRA and mapping the bugzilla id with the issue key.

Can you please help us understand what is the best way forward?
Thanks for your help!

2 answers

This widget could not be displayed.
Pedro Cora Atlassian Team Dec 26, 2014

It's not possible to retain the same ID that you have in Bugzilla in the JIRA Issue Key. This answer has more details about this https://answers.atlassian.com/questions/74864

At this point, the best alternative would be to use the Custom Field as you mentioned.

-- Pedro

This widget could not be displayed.

We had the same need to keep the Bugzilla ID's in Jira.
I have written a comment on how that can be accomplished providing JIRA runs on an Oracle DB.

https://answers.atlassian.com/questions/74864

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted yesterday in New to Jira

Are you planning to trial, or are currently trialling Jira Software? - We want to talk to you!

Hello! I'm Rayen, a product manager at Atlassian. My team and I are working hard to improve the trial experience for Jira Software Cloud. We are interested in   talking to 20 people planning t...

50 views 1 0
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you