jiralockederror.com

I have installed the newest version of JIRA, which I have downloaded yesterday evening. I installed it in parallel to an existing installation. When I start the new installation (installation wizard successfully done), the http-page "jiralockederror.com2 is displayed, which locks like a hacking side, by the way. however. What is wrong with my installation. Listed below an exttract from the lot file. 2014-02-13 07:42:38,076 localhost-startStop-1 ERROR [plugin.osgi.factory.Os giPlugin] Never resolved service '&application-link-service' for plugin 'com.atl assian.plugins.atlassian-project-creation-plugin' with filter (objectClass=com.a tlassian.applinks.api.ApplicationLinkService) 2014-02-13 07:42:38,076 localhost-startStop-1 ERROR [plugin.osgi.factory.Os giPlugin] Never resolved service '&entity-link-builder-factory' for plugin 'com. atlassian.plugins.atlassian-project-creation-plugin' with filter (objectClass=co m.atlassian.applinks.spi.link.EntityLinkBuilderFactory) 2014-02-13 07:42:38,076 localhost-startStop-1 ERROR [plugin.osgi.factory.Os giPlugin] Never resolved service '&type-accessor' for plugin 'com.atlassian.plug ins.atlassian-project-creation-plugin' with filter (objectClass=com.atlassian.ap plinks.spi.util.TypeAccessor) 2014-02-13 07:42:38,077 localhost-startStop-1 ERROR [plugin.osgi.factory.Os giPlugin] Never resolved service '&mutating-entity-link-service' for plugin 'com .atlassian.plugins.atlassian-project-creation-plugin' with filter (objectClass=c om.atlassian.applinks.spi.link.MutatingEntityLinkService) 2014-02-13 07:42:38,077 localhost-startStop-1 ERROR [plugin.osgi.factory.Os giPlugin] Never resolved service '&custom-content-links' for plugin 'com.atlassi an.plugins.atlassian-project-creation-plugin' with filter (objectClass=com.atlas sian.plugins.navlink.producer.contentlinks.customcontentlink.CustomContentLinkSe rvice) 2014-02-13 07:42:38,081 localhost-startStop-1 INFO [atlassian.plugin.manage r.DefaultPluginManager] Disabling com.atlassian.plugins.atlassian-awareness-capa bility 2014-02-13 07:42:38,082 localhost-startStop-1 ERROR [plugin.osgi.factory.Os giPlugin] Never resolved service '&application-link-service' for plugin 'com.atl assian.plugins.atlassian-awareness-capability' with filter (objectClass=com.atla ssian.applinks.api.ApplicationLinkService) 2014-02-13 07:42:38,086 localhost-startStop-1 ERROR [atlassian.plugin.manag er.PluginEnabler] Unable to start the following plugins due to timeout while wai ting for plugin to enable: com.atlassian.jirafisheyeplugin,com.atlassian.plugins .atlassian-project-creation-plugin,com.atlassian.plugins.atlassian-awareness-cap ability 2014-02-13 07:42:41,408 localhost-startStop-1 INFO [jira.plugins.monitor.Mo nitoringScheduler] Scheduling metrics collector to run every 10000ms... 2014-02-13 07:42:41,492 localhost-startStop-1 INFO [plugins.monitor.rrd4j.R rdUpdater] Reusing existing RrdDb: /opt/var/jira/6.1.7/install/monitor/Connectio nPoolGraph.rrd4j 2014-02-13 07:42:41,682 localhost-startStop-1 INFO [plugins.monitor.rrd4j.R rdUpdater] Reusing existing RrdDb: /opt/var/jira/6.1.7/install/monitor/DatabaseR eadWritesGraph.rrd4j 2014-02-13 07:42:41,690 localhost-startStop-1 INFO [jira.plugins.monitor.Mo nitorLauncher] Started JIRA monitoring

1 answer

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Hi Timo, can you ensure you're using a supported JAVA platform (https://confluence.atlassian.com/display/JIRA/Supported+Platforms). The supported JAVA version for JIRA 6.1.7 is JDK 1.7, be sure you're not using JDK 1.6.

If you have made these JVM change and you're still having problems with loading system plugins, you may want to try the following:

  • Shutdown JIRA
  • Delete the following plugin cache folders <JIRA-home>/plugins/.osgi-plugins and <JIRA-home>/plugins/.bundled-plugins
  • Restart JIRA

If you're still having problems after this you may want to make sure your server meets JIRA requirements as in https://confluence.atlassian.com/display/JIRA/JIRA+Requirements.

Also, ensure there is no Antivirus scanning your JIRA home or installation directories.

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