[jira.web.action.XsrfErrorAction] The security token is missing for 'anonymous'

jira 5.2.3 ; attempting to send a bulk email; fails.

i am thrown out of jira with a message stating that i have not been logged into jira for the last 5 hours (we're on gmt-5 new york time). it requests a relogin and retrying the procedure fails.

this is from the log...

2013-02-07 08:45:30,442 http-bio-8080-exec-10 INFO anonymous 525x27929x1 - 172.20.28.53 /secure/admin/SendBulkMail.jspa [jira.web.action.XsrfErrorAction] The security token is missing for 'anonymous'. User-Agent : 'Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.1; WOW64; Trident/5.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET4.0C; .NET4.0E; BRI/2; MS-RTC LM 8)'
2013-02-07 08:46:46,865 http-bio-8080-exec-1 INFO anonymous 526x27943x1 - 172.20.28.53 /secure/admin/SendBulkMail.jspa [jira.web.action.XsrfErrorAction] The security token is missing for 'anonymous'. User-Agent : 'Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.1; WOW64; Trident/5.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET4.0C; .NET4.0E; BRI/2; MS-RTC LM 8)'

the date time appears correct.

1 answer

Hi,

I am also getting the same error in log.

Can anyone please tell the root cause of this error. which action in jira will through such type of error on jira logs

Thanks,

Jayasingh

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Julia Dillon
Posted Tuesday in Jira

Tell us how your team runs on Jira!

Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...

239 views 1 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you