jira very slow to respond and often goes now where.

Hi, i am new to Jira, but it seems to be very slow to respond. i have a high speed internet connection and it is working fine. Some times it simply sits there with a spinning wheel waiting. i am using Firefox browser, are there some setting i needs to update? i am using Win 7 pro.

looks like a nice product but not much use if it takes ages to update login and respond.

Regards

Mark

1 answer

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Hi,

There could be all sorts of reasons for your jira to be running slow. 
But you mentioned that you are new to JIRA, so I assume you have a relatively fresh instance and there isn't much data or users on it either.

  • You can start by monitoring the memory and CPU usage of your machine while you accessing JIRA.
  • Are enough resources being allocated to JIRA? Or are you running out of memory or cpu while running the instance?
  • How much JVM space have you allocated to your instance? For evaluation purposes 2048Mb is enough. But if that's not sufficient for you then you could increase JVM.
  • Are you using an anti-virus? Try turning it off and see if that makes a difference.
  • Moreover, running JIRA on windows is always a bit less efficient in performance terms as compared to Linux environments.
    But I do use JIRA on windows as well, and I haven't had any issues so far.

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