jira very slow to respond and often goes now where.

Hi, i am new to Jira, but it seems to be very slow to respond. i have a high speed internet connection and it is working fine. Some times it simply sits there with a spinning wheel waiting. i am using Firefox browser, are there some setting i needs to update? i am using Win 7 pro.

looks like a nice product but not much use if it takes ages to update login and respond.

Regards

Mark

1 answer

Hi,

There could be all sorts of reasons for your jira to be running slow. 
But you mentioned that you are new to JIRA, so I assume you have a relatively fresh instance and there isn't much data or users on it either.

  • You can start by monitoring the memory and CPU usage of your machine while you accessing JIRA.
  • Are enough resources being allocated to JIRA? Or are you running out of memory or cpu while running the instance?
  • How much JVM space have you allocated to your instance? For evaluation purposes 2048Mb is enough. But if that's not sufficient for you then you could increase JVM.
  • Are you using an anti-virus? Try turning it off and see if that makes a difference.
  • Moreover, running JIRA on windows is always a bit less efficient in performance terms as compared to Linux environments.
    But I do use JIRA on windows as well, and I haven't had any issues so far.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Oct 16, 2018 in Jira

Looking for anyone who made the switch to Data Center

The Jira Marketing team is putting together an ebook on migrating to Data Center. We're looking for pro tips on how you staffed your project team and organized your Proof of Concept. Share yo...

70 views 0 3
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you