jira update_issue fails

I have created jira issue with create_issue method. Then need to update 'assignee' field and failed:


$remoteIssue = $jira->update_issue( $key, { 'assignee' => $dev} );

I got:

soapenv:Server.userException, com.atlassian.jira.rpc.exception.RemotePermissionException: This issue does not exist or you don't have permission to view it. at jira-testUnix.pl line 114

How to update issue?

1 answer

1 accepted

This widget could not be displayed.

Sounds like the user you are running this as does not have permissions to assign issues

That's from your first line. The exception you're getting actually tells us that your user doesn't have rights to view either. So I think you need to work on the user login and permissions...

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted Aug 06, 2018 in Jira Service Desk

A is for Activate: Share your top Jira Service Desk onboarding tips for new users!

Hi, everyone! Molly here from the Jira Service Desk Product Marketing Team :).  In the spirit of this month's  august-challenge, we're sourcing stories of Jira Service Desk activation fro...

578 views 25 15
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you