jira software license says "You must log in as an administrator to access this page"

rherron November 8, 2016

I setup my JIRA server and installed my trial license.  I then exported information from another JIRA site and imported it into my new server.  Now my trial key is expiring and the server is telling me that I don't have administrative rights to add/update my license key.  How can I fix this?

Thanks,

Robert

1 answer

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Nic Brough -Adaptavist-
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November 8, 2016

It sounds like your account didn't have admin access in the source JIRA system, so when you imported, you dropped the privileges.

I'd try to recover the admin password next, with https://confluence.atlassian.com/jira/retrieving-the-jira-administrator-192836.html

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