jira software license says "You must log in as an administrator to access this page"

I setup my JIRA server and installed my trial license.  I then exported information from another JIRA site and imported it into my new server.  Now my trial key is expiring and the server is telling me that I don't have administrative rights to add/update my license key.  How can I fix this?

Thanks,

Robert

1 answer

0 vote

It sounds like your account didn't have admin access in the source JIRA system, so when you imported, you dropped the privileges.

I'd try to recover the admin password next, with https://confluence.atlassian.com/jira/retrieving-the-jira-administrator-192836.html

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Sunday in Agility

You asked for it, so we delivered: images on issues have arrived

A picture tells a thousand words. And agility boards have just released their latest feature: cover images on issues – so now your board can tell a story at first glance. Upload attachmen...

189 views 1 11
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you