jira - slack integration -- webhook always getting error 500

I'm trying to integrate JIRA 6.3.8 with slack but I don't see ever see the messages about tickets open or close in the slack channel. seeing error 500 in the logs. I can successfully see message in slack if I manually curl -X POST.


I've configured jira>Administration>System> Webhooks with the webhook URL I received from slack. (tried the slack URL from both the JIRA service and the incoming webhook)

when tailing the calatlina.out and I see:

2015-08-18 12:29:37,969 httpclient-callbacks:thread-103 WARN anonymous [atlassian.webhooks.plugin.PublishTaskFactoryImpl$PublishTaskImpl] Server error - 500 when posting to web hook at 'https://hooks.slack.com/services/blah/blah/blah?user_id=myUsername&user_key=myUsername', body is:

(obfuscated URL, user_id, user_key)

I am able to post to the channel manually from the OS on the JIRA server

curl -X POST --data-urlencode 'payload={"channel": "#general", "username": "test jira service", "text": "post to #general from webhook", "icon_emoji": ":ghost:"}' https://hooks.slack.com/services/blah/blah/blah

(obfuscated URL)


Any Ideas?

4 answers

1 accepted

0 votes
Accepted answer

slack's 'JIRA service' integration started working.all of a sudden, but the webhook integration never did.

also, experiencing this one. with curl everything went ok.

Also the same - JIRA 7.0.9

@Daniel . You may take a look Slack connector for JIRA Server which support : webhook integration and oauth integration. See more detai at here


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