jira setuping database takes to long time

I'm tring to set up jira

but it got stock on 'Please wait while the database is set up. This may take a minute...'

the database connection test was successfull

what is the problem and how can i solve it ?

2 answers

1 vote
Pedro Souza Atlassian Team Jul 27, 2014

Hello,

Take a moment to check your logs for more clues about this behaviour:

  • JIRA_Install/log/catalina.out
  • JIRA_HOME/logs/atlassian-jira.log

Pedro Souza Atlassian Team Jul 27, 2014
  • Try to connect using the default postgres user.
  • Try changing from "127.0.0.1" to "localhost"

thank you Pedro Souza ,

catalina.out : Exception in thread "http-bio-8082-exec-15" java.lang.OutOfMemoryError: PermGen space

0 vote

What does the log file say? It will almost certainly have a lot more information, hopefully including the full error, than what you get on screen.

thank you Nic Brough

there is no exception on jira logs on jira-home

I very much doubt that - either the setup is still running, or it's failing with a set of errors in the logs.

Can you log into the database and check what Jira has created in there?

catalina.out : Exception in thread "http-bio-8082-exec-15" java.lang.OutOfMemoryError: PermGen space

there is no table on jira database

Well, no, a memory error will stop it dead. Pedro is ahead of me here :-)

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