jira service desk make issue visible to all customers

Is there a way to set an issue permission/visibility on the the JIRA Service Desk Customer Portal to all authenticated customers?

 

I'd like to be able to switch it between reporter, organization, and all authenticated users. If this is possible, can you allow the reporter, the support team, or both to set this value?

1 answer

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Peter Bengov Community Champion Feb 14, 2017

If you add an organization names "all clients" and add all your customers to that organization, you will be able to open issues to all customers automatically.

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