jira service desk legacy license using jira service desk 2.0

hi i have JIRA service desk legacy license for 500 users, is it possible that i am able to use JIRA service desk 2.0 ?

2 answers

Hi there, 

Yes, you can migrate to the new pricing model. To do so, you can raise a ticket on Atlassian Support (support.atlassian.com) and one of our advocates will help you with the process. smile

Cheers!

hi, meaning if i will only use my JIRA service desk legacy license, i will not be able to use the 2.0 ?

You will not be able to use the new configuration from 2.0. But all features you have on the legacy license will still be available to you. :)

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Posted Wednesday in Jira

Join our webinar: How 1B+ feature flag events helped us build the new Jira

Every time you release software, there's a bit of risk – that there's a bug, that something breaks, or that the feature doesn't resonate with customers. Feature flagging helps make high stakes s...

101 views 0 1
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you