jira service desk legacy license using jira service desk 2.0

R. Tjong December 11, 2014

hi i have JIRA service desk legacy license for 500 users, is it possible that i am able to use JIRA service desk 2.0 ?

2 answers

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R. Tjong December 11, 2014

hi, meaning if i will only use my JIRA service desk legacy license, i will not be able to use the 2.0 ?

Elisa [Atlassian]
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
December 11, 2014

You will not be able to use the new configuration from 2.0. But all features you have on the legacy license will still be available to you. :)

0 votes
Elisa [Atlassian]
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
December 11, 2014

Hi there, 

Yes, you can migrate to the new pricing model. To do so, you can raise a ticket on Atlassian Support (support.atlassian.com) and one of our advocates will help you with the process. smile

Cheers!

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