jira service desk legacy license using jira service desk 2.0

hi i have JIRA service desk legacy license for 500 users, is it possible that i am able to use JIRA service desk 2.0 ?

2 answers

Hi there, 

Yes, you can migrate to the new pricing model. To do so, you can raise a ticket on Atlassian Support (support.atlassian.com) and one of our advocates will help you with the process. smile


hi, meaning if i will only use my JIRA service desk legacy license, i will not be able to use the 2.0 ?

You will not be able to use the new configuration from 2.0. But all features you have on the legacy license will still be available to you. :)

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