I just installed the last version of JIRA HelpDesk and its very strange, it doesn't send email notification when a issue has been created to the reporter nor agent.
Email handler is right configured because the outgoing and ingoing email works (i receive the test emails)
And if i sent an email to the email address that if configured to get the email and transform into tickets, it told me "loop detected, email deleted"
What is happening?
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