jira service desk comment field falls off screen / doesnt scroll

Since the JIRA 7.2 upgrade (and SD 3.2) the comment field falls off the screen when you click "Click to add comment" and you have to scroll down to make it visible. When you click the Comment button on a regular JIRA software issue, it moves the comment box up the screen (or auto scrolls).

This did not happen in JIRA 7.0 / SD 3.0. Pointless to show a screenshot, as its just a ticket with a comment box that isnt fully on the screen. Anyone else have this issue or have a fix?

(This happens in Firefox / Opera / IE / Edge)

1 answer

We have noticed the same thing and it is very annoying. It also happens in Google Chrome so it is apparently not browser specific.

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