jira sd and jira software integration

Арман Курманай April 18, 2016

Hi!

Can I create a process that will goes from the service desk is to Jira? that is, the author of the ticket will create a request to the Service Desk and further along the process, it will go into JIRA Software

1 answer

1 vote
Bhushan Nagaraj
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 18, 2016

Hi,

Can you please let me know which version of JIRA Service Desk you are currently running?

You might find the following resources useful.

http://blogs.atlassian.com/2014/12/collaborate-developers-using-jira-service-desk/

Creating linked issues have now been simplifies in JSD 3.1. Take a look at https://confluence.atlassian.com/servicedesk/jira-service-desk-3-1-x-release-notes-800693682.html#JIRAServiceDesk3.1.xReleaseNotes-linkedissuesCreatelinkedissues

Арман Курманай April 18, 2016

thanks for answer

v.6.3.9#6339 version we are currently running

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