Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

jira mangement incident

Hi, I was looking for information how to configure jira incident management for a group of users with predetermined fields (phone, email, office ...)

 

1 answer

0 votes
Fabian Lim Community Leader Jan 13, 2022

Hi @Marc-arthur Louis

Welcome to the community!

You can start by creating customfields If they do not exist and add them to you or jsm project in the screens. Then ensure that you add them to your request types.

 Link: https://confluence.atlassian.com/adminjiraserver/adding-custom-fields-1047552713.html

Regards 

salvation,
Thank you for your help. I read in Jira you have to be very careful for the fields to create. is there in Jira management (incident) a configuration on the users that I can find the fields (last name, first name, phone, office, email address and more) . It could be very useful to me. The information to fill in these fields will come from the active directory (windows domain).

Suggest an answer

Log in or Sign up to answer
TAGS

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you