jira lag

Oasis
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September 24, 2024

I am experiencing continuous lag and freezing in the Jira browser. Whenever I try to load images, rename a task, or open any window associated with the site, every single interaction causes severe freezes lasting 2 to 4 seconds, making it very frustrating to work and use this platform for my company.

Before pointing to potential PC or connection issues, I must clarify that none of these problems are related to my infrastructure. I have a very good connection with 40 ms ping, 150 Mbps download, and 20 Mbps upload.

As for my PC, it handles all other heavy rendering programs and general web browsing smoothly. This issue becomes particularly pronounced in the evenings, while in the mornings, it is more manageable.

1 answer

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Brant Schroeder
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September 24, 2024

@Oasis welcome to the Atlassian community

What browser are you using? Have you tried different browsers?  Also have you tried on a different computer or your phone?

If there were issues it would be posted here https://status.atlassian.com/ If there is not an active incident you are having issues on cloud with lagging response or things not loading often time it has to do with browser / browser cache / browser plugin.  

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