jira.home is not configured

[apsua]

Hi,

im trying to deploy jira.war. I configured jira.home on windows system-enviroment variables: name=JIRA_HOME value=C: JIRA_HOME, although i modified the jira-application.properties under C: Atlassian atlassian-jira-5.1.5-war edit-webapp WEB-INF classes. I followed all steps installing the war. The needed odbc 6 driver for oracle database and other jar-files for tomcat lib are copied.

But starting tomcat i get an error like: no jira.home is configured..

Can you plz give me a hint to resolve this problem

kindly regards

T

[Ken Wood]

You have set the value for jira.hom... but did you create the directory? I.E. does C:\JIRA_HOME exist? If not, try creating it before running the setup...

[apsua]

Yes. The directory exists before deploying (C:\JIRA_HOME).

JAVA_HOME is already JDK 6. I installed yesterday the recommened distribution (win-InstalleR) and it worked well. Today i removed it completey (registry cleaned etc) to deploy the WAR. Maybe there is a conflicT?

[MatthewC]

Absolutely, JDK 1.7 won't work!

https://confluence.atlassian.com/display/JIRA051/Supported+Platforms

but the error message is something different but I'd downgrade to JDK 1.6.x before trying anything else

https://confluence.atlassian.com/display/JIRAKB/JIRA+does+not+run+on+JAVA+1.7+and+higher

[apsua]

i've installed tomcat with jdk 6, configured evertyhin again and same problem.

[MatthewC]

But I presume there are less errors in the logs? What other exceptions are there? What does Hercules say?

[apsua]

log error (using jdk 7):

2012-09-26 16:57:15,545 localhost-startStop-1 INFO      [atlassian.jira.startup.JiraStartupLogger] Running JIRA startup checks.
2012-09-26 16:57:15,619 localhost-startStop-1 FATAL      [atlassian.jira.startup.JiraStartupLogger] 

***********************************************************************************************************************************************
No jira.home is configured.
See https://docs.atlassian.com/jira/docs-051/Setting+your+JIRA+Home+Directory for instructions on setting jira.home
***

2012-09-26 16:57:15,622 localhost-startStop-1 FATAL      [atlassian.jira.startup.JiraStartupLogger] Startup check failed. JIRA will be locked.
2012-09-26 16:57:16,037 localhost-startStop-1 ERROR      [jira.web.dispatcher.JiraWebworkActionDispatcher] 

******************************************
JIRA startup failed, JIRA has been locked.

log error (using jdk 6):

INFO      [atlassian.jira.startup.JiraStartupLogger] Running JIRA startup checks.
2012-09-26 13:55:40,225 localhost-startStop-1 FATAL      [atlassian.jira.startup.JiraStartupLogger] 

***********************************************************************************************************************************************
No jira.home is configured.
See https://docs.atlassian.com/jira/docs-051/Setting+your+JIRA+Home+Directory for instructions on setting jira.home
***********************************************************************************************************************************************

2012-09-26 13:55:40,234 localhost-startStop-1 FATAL      [atlassian.jira.startup.JiraStartupLogger] Startup check failed. JIRA will be locked.
2012-09-26 13:55:40,833 localhost-startStop-1 ERROR      [jira.web.dispatcher.JiraWebworkActionDispatcher] 

******************************************
JIRA startup failed, JIRA has been locked.
*

[MatthewC]

Starnge that it's talking about Jira home being locked. Just to check there is no file called

• C:\JIRA_HOME\.jira-home.lock
• or .jira-home.lock under the install directory anywhere? C:\Atlassian
  

https://confluence.atlassian.com/pages/viewpage.action?pageId=231932719

How are you starting the app? Does the user have the permission to see the directory?

Can you try setting it via a batch file when you run it?

Specify the command above in a batch file used to start JIRA.

• set JIRA_HOME=C:\JIRA_HOME

and you're JAVA_HOME has been change to the new JDK?

[apsua]

hi,

i tried this already:

C:\JIRA_HOME

[apsua]

ive get this one frome the Hercules diagnostic Tool:

I've checked the file 'atlassian-jira.log' and have come up with a suggestion that might help:

• JAVA Version 1.7 is Not Supported by JIRA 5.1.

But does this matter? Isn't ist backward compatible?

[MatthewC]

can you open a new command window and run the command:

echo %JIRA_HOME%

and copy the resultback here, just want to make sure it's coming our correctly