jira field not editable

[Robert Nadon]

HI all,

I have a problem and this is how I got there:

1. I have a custom field called "Released Version" and it was tied to a set of projects. 
2. I needed this to be for all project so I changed it to Global (all issues)
3. Now for some of my projects it is no editable in those and when I move issues from on the the projects that were defined in step 1 above to this new project it wipes out the field and makes is a value of None and not changeable

Thanks in advance,

Robert

[Robert Nadon · Accepted solution]

The answer is that the other project does not have a versions set.    Syncing versions fixes the problem.

[Nic Brough -Adaptavist-]

When you say "not editable", I guess you mean you can't set it from the "view" screen?  This happens when a field is not on the "edit" screen for the project/issue-type, so check that it's in the edit screens.

I'm not sure I understand the rest of the symptoms you describe in step 3.

Could you also check - it's still working ok in the original rojects?

[Robert Nadon]

Hi Nic, Yes, it works in all projects. It was a brain cramp by me. The version field stated: None and I was wanting to add version right there in the issue itself. I needed to add versions in the project not the issue. Thanks for the response, Robert

[Robert Nadon]

This is what it looks like when trying to edit the record: Release Version None The version this issue will be fixed in. And the type is a type Version Picker (Single version).