jira crashes frequently do to database connection issue. How to resolve that?

jira crashes frequently do to database connection issue.

Error in atlassian-jira.log is as below:

Cannot get a connection, pool exhausted, cause: Timeout waiting for idle object

Unable to esablish a connection with the database. (Communications link failure

Please help to resolve this issue

2 answers

This widget could not be displayed.

Hi ,

We already tried increasing the pool size and some tunings in dbconfig.xml. Still the issue persists.

Any other suggestions? We found a document https://confluence.atlassian.com/display/JIRA/Surviving+Connection+Closures. can you please check and revert if this settings can help to resolve the issue?

Thanks

Roshni

This widget could not be displayed.

Hey,

have a look at this document. You might want to increase the DB pool size:

https://confluence.atlassian.com/display/JIRA/Tuning+Database+Connections#TuningDatabaseConnections-Connectionpoolsettings

Cheers

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Tuesday in Jira

What modern development practices are at the heart of how your team delivers software?

Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...

173 views 1 3
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you