jira cloud adfs

Can JIRA-in-the-cloud authenticate via our own corporate ADFS directory?

5 answers

This widget could not be displayed.

No.  You can't (yet) connect Cloud to other directory services. It's the internal directory or Google, and that's it.

This widget could not be displayed.

Hi Brett,

JIRA Cloud users are local and can only be shared between JIRA, Bamboo and Confluence when it is inside the same instance. External directories aren't supported. Currently, the only integration Atlassian Cloud supports is Google apps authentication, please refer to Setting up Google Apps for your site for further information. 

Thanks and regards,
Paula Silveira

Please let me know if there is a timetable involved in supporting external directories. Thx.

This widget could not be displayed.

Thanks for the prompt replies.

Can you give me rough ETA for when this would be supported? This is a big value add for us to connect JIRA to our internal directory.

This widget could not be displayed.


Have you guys added any other methods in the last year?


No change

This widget could not be displayed.

Any news on this? 

There is now Identity Manager which can be connected to SAML but according to Atlassian: "We don't officially support ADFS, so we recommend using Azure Active Directory instead." More at https://confluence.atlassian.com/cloud/saml-single-sign-on-943953302.html 

Please let us know whether you were able to make any connection there.

Thanks, this looks very promising. I will test it in the next few weeks and let you know the results.

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted Aug 06, 2018 in Jira Service Desk

A is for Activate: Share your top Jira Service Desk onboarding tips for new users!

Hi, everyone! Molly here from the Jira Service Desk Product Marketing Team :).  In the spirit of this month's  august-challenge, we're sourcing stories of Jira Service Desk activation fro...

573 views 25 15
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you