jira and confluence user count

David Ghoussoub November 18, 2013

I have a JIRA on Demand for 100 users and enabled confluence for 10 users. When I check the application access under user management, i am seeign 7 exceeded under Confluence although I did not grant access to any of my users to Confluence.

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David Maye
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
November 19, 2013

You can look at my.atlassian.com and find out how many users your evaluation for Confluence is for (just to double check). Otherwise, you may have default application access setup to allow Confluence.

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HosseinA
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November 18, 2013

Hi David,

In order to identify the users, you may run the query below against your Confluence database.

SELECT
o.list_index,
d.active,
d.id as DirectoryID,
d.directory_name,
d.directory_type,
u.id as UserID,
u.user_name
FROM
cwd_user u
JOIN cwd_directory d
ON
u.directory_id = d.id
JOIN cwd_app_dir_mapping o
ON
d.id=o.directory_id
ORDER BY 2 DESC, 1 ASC;

Hope this helps.

David Ghoussoub November 18, 2013

Hi Hossein,

Does this apply to the onDemand version of Confluence? How would I run the above SQL statement?

Dave
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
November 18, 2013

This isn't possible in OnDemand

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