jira and confluence user count

I have a JIRA on Demand for 100 users and enabled confluence for 10 users. When I check the application access under user management, i am seeign 7 exceeded under Confluence although I did not grant access to any of my users to Confluence.

2 answers

1 accepted

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Accepted answer
David Maye Atlassian Team Nov 19, 2013

You can look at my.atlassian.com and find out how many users your evaluation for Confluence is for (just to double check). Otherwise, you may have default application access setup to allow Confluence.

Hi David,

In order to identify the users, you may run the query below against your Confluence database.

SELECT
o.list_index,
d.active,
d.id as DirectoryID,
d.directory_name,
d.directory_type,
u.id as UserID,
u.user_name
FROM
cwd_user u
JOIN cwd_directory d
ON
u.directory_id = d.id
JOIN cwd_app_dir_mapping o
ON
d.id=o.directory_id
ORDER BY 2 DESC, 1 ASC;

Hope this helps.

Hi Hossein,

Does this apply to the onDemand version of Confluence? How would I run the above SQL statement?

This isn't possible in OnDemand

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