jira and confluence user count

I have a JIRA on Demand for 100 users and enabled confluence for 10 users. When I check the application access under user management, i am seeign 7 exceeded under Confluence although I did not grant access to any of my users to Confluence.

2 answers

1 accepted

This widget could not be displayed.
David Maye Atlassian Team Nov 19, 2013

You can look at my.atlassian.com and find out how many users your evaluation for Confluence is for (just to double check). Otherwise, you may have default application access setup to allow Confluence.

This widget could not be displayed.

Hi David,

In order to identify the users, you may run the query below against your Confluence database.

SELECT
o.list_index,
d.active,
d.id as DirectoryID,
d.directory_name,
d.directory_type,
u.id as UserID,
u.user_name
FROM
cwd_user u
JOIN cwd_directory d
ON
u.directory_id = d.id
JOIN cwd_app_dir_mapping o
ON
d.id=o.directory_id
ORDER BY 2 DESC, 1 ASC;

Hope this helps.

Hi Hossein,

Does this apply to the onDemand version of Confluence? How would I run the above SQL statement?

This isn't possible in OnDemand

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted Wednesday in New to Jira

Are you planning to trial, or are currently trialling Jira Software? - We want to talk to you!

Hello! I'm Rayen, a product manager at Atlassian. My team and I are working hard to improve the trial experience for Jira Software Cloud. We are interested in   talking to 20 people planning t...

189 views 3 0
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you