jira (Service Desk) in the cloud internationalization

I'm trying to set up portals in JIRA Service Desk for our customers who use different languages.  So far I've not found any way for our customers to see the standard fields in their language (though the dev team using JIRA  Software by changing their user profile don't have this issue - however they all work in the same language - so this isn't used - it's the Service Desk that needs to have the fields show in their language!)  So is there anyway to set up customer/group profiles so that they can see the portal fields in their language?

There was a plug-in for JIRA server that looked like it resolved this problem - but I don't see anything for cloud.

1 answer

Currently there is no way to do what you (and me, and many others) wish for providing translations / multi-language support desks.

Please add your vote if you've not already: https://jira.atlassian.com/browse/JSD-819


Suggest an answer

Log in or Sign up to answer
Community showcase
Published Jan 08, 2019 in Jira

How to Jira for designers

I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...

1,016 views 4 9
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you