jira 3.13.3 license key

Hello,

I need to simulate an upgrade process of jira from version 3.13.3 to the latest one.

The problem is that I cannot use the existing license key that I am using for current jira 3.13.3 and I need another one. I requested an evaluation license for this version and on the next line there is an information message "This license is compatible with JIRA 4 or above"

How can I get an evaluation license for the version 3.13.3?

Thank you!

2 answers

Hi there,

In the event that you need a license for JIRA instances earlier than v4.x then you will need to contact our Sales/Licensing department and request one: sales@atlassian.com

Not even Support Engineers have access to generate the "Type 1" evaluation licenses you require anymore so the only option is to email Sales with your Server ID and request that they generate a license for you.

All the best,
John

@vdantdan

You are missing the whole new beautiful world out there with the latest JIRA and it's latest features :(

You should be upgrading JIRA - "New Year Resolution" :)

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Julia Dillon
Posted Apr 17, 2018 in Jira

Tell us how your team runs on Jira!

Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...

779 views 2 19
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you