java.lang.NullPointerException

When I create a new JIRA issue (on Cloud version), I got this error message. It seems ok to edit or add comments on any existing issues but can't move them to other projects.

Technical details

Cause

Referer URL: https://gobalto.atlassian.net/secure/Dashboard.jspa

java.lang.NullPointerException
java.lang.NullPointerException
	at com.atlassian.jira.issue.fields.IssueTypeSystemField.populateOptionsForProjects(IssueTypeSystemField.java:173) [classes/:?]
	at com.atlassian.jira.issue.fields.IssueTypeSystemField.getCreateHtml(IssueTypeSystemField.java:147) [classes/:?]
	at com.atlassian.jira.issue.fields.rest.FieldHtmlFactoryImpl.createField(FieldHtmlFactoryImpl.java:121) [classes/:?]
	at com.atlassian.jira.issue.fields.rest.FieldHtmlFactoryImpl.createField(FieldHtmlFactoryImpl.java:114) [classes/:?]
	at com.atlassian.jira.issue.fields.rest.FieldHtmlFactoryImpl.createProjectAndIssueTypeFields(FieldHtmlFactoryImpl.java:104) [classes/:?]
	at com.atlassian.jira.issue.fields.rest.FieldHtmlFactoryImpl.getCreateFields(FieldHtmlFactoryImpl.java:74) [classes/:?]
	at sun.reflect.GeneratedMethodAccessor1159.invoke(Unknown Source) [?:?]
	at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) [?:1.8.0_77]
	at java.lang.reflect.Method.invoke(Method.java:498) [?:1.8.0_77]
	at com.atlassian.plugin.util.ContextClassLoaderSettingInvocationHandler.invoke(ContextClassLoaderSettingInvocationHandler.java:26) [atlassian-plugins-core-8.0.7.jar:?]
	at com.sun.proxy.$Proxy27.getCreateFields(Unknown Source) [?:?]
	at sun.reflect.GeneratedMethodAccessor1159.invoke(Unknown Source) [?:?]
	at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) [?:1.8.0_77]
	at java.lang.reflect.Method.invoke(Method.java:498) [?:1.8.0_77]
	at com.atlassian.plugin.osgi.bridge.external.HostComponentFactoryBean$DynamicServiceInvocationHandler.invoke(HostComponentFactoryBean.java:136) [?:?]
	at com.sun.proxy.$Proxy27.getCreateFields(Unknown Source) [?:?]
	at com.atlassian.jira.quickedit.action.QuickCreateIssue.getCreateFields(QuickCreateIssue.java:231) [?:?]
	at com.atlassian.jira.quickedit.action.QuickCreateIssue.doDefault(QuickCreateIssue.java:197) [?:?]
	at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) [?:1.8.0_77]
	at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) [?:1.8.0_77]
	at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) [?:1.8.0_77]
	at java.lang.reflect.Method.invoke(Method.java:498) [?:1.8.0_77]
	at webwork.util.InjectionUtils$DefaultInjectionImpl.invoke(InjectionUtils.java:70) [webwork-1.4-atlassian-30.jar:?]
	at webwork.util.InjectionUtils.invoke(InjectionUtils.java:56) [webwork-1.4-atlassian-30.jar:?]
	at webwork.action.ActionSupport.invokeCommand(ActionSupport.java:438) [webwork-1.4-atlassian-30.jar:?]
	at webwork.action.ActionSupport.execute(ActionSupport.java:157) [webwork-1.4-atlassian-30.jar:?]
	at com.atlassian.jira.action.JiraActionSupport.execute(JiraActionSupport.java:67) [jira-api-1000.824.2.jar:?]
	at webwork.interceptor.DefaultInterceptorChain.proceed(DefaultInterceptorChain.java:39) [webwork-1.4-atlassian-30.jar:?]
	at webwork.interceptor.NestedInterceptorChain.proceed(NestedIntercep

1 answer

0 votes

You should raise this as an error on jira.atlassian.com.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Nov 27, 2018 in Portfolio for Jira

Introducing a new planning experience in Portfolio for Jira (Server/DC)

In the past, Portfolio for Jira required a high degree of detail–foresight that was unrealistic for many businesses to   have–in   order to produce a reliable long-term roadmap. We're tur...

2,298 views 12 19
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you