issueService.validateCreate fails when creating an issue with REQUIRED custom field

I have a REQUIRED single select customfield set for a given screen which is mapped to a given issue in JIRA.(the one i will be creating programmatically). The value to be set for these fields is obtained from another dropdown in a transition screen.

When I try to create the issue programmatically using a jira plugin, it fails probably because a value is REQUIRED for the customfield(despite setting a default value for the field in JIRA) . If I dont make the field REQUIRED, i am able to create the issue and also update its value using 

customField.updateValue()

after creating the issue.

But I want to keep the REQUIRED option else I cannot remove the None option from the dropdown. 

Ive tried setting the value using the below code before the issue is created.

issueInputParameters.addCustomFieldValue(custFieldId,"value to set");
UpdateValidationResult update = issueService.validateUpdate(ComponentAccessor.getJiraAuthenticationContext().getLoggedInUser(), issue.getId(), issueInputParameters); 

if (update.isValid()) {		  issueService.update(ComponentAccessor.getJiraAuthenticationContext().getLoggedInUser(), update);

 System.out.println("Update is valid"); //It prints this
 }else{	 
   
 System.out.println("Update is not valid");
 }
IssueLinkManager issueLinkManager = ComponentAccessor.getIssueLinkManager();
CreateValidationResult createValidationResult = issueService.validateCreate(user, issueInputParameters);

but createValidationResult fails and the issue is not created. Where am I going wrong ? Ive also tried using 

issueInputParameters.setSkipScreenCheck(true)

but with no luck. Can anyone please help me to create the issue keeping the REQUIRED field option set.

1 answer

0 vote

Hi Komail! This looks like a developer question, so it would be better to post it at community.developer.atlassian.com that's where our developer community hangs out :)

Cheers,

Ana

Hi Ana, I've raised the same question  there . I was using this forum earlier and got replies to my other questions regarding jira development, so assumed that its the right one :)

https://community.developer.atlassian.com/t/issueservice-validatecreate-fails-when-creating-an-issue-with-required-custom-field/4009

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,307 views 14 20
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot