issue while importing through csv file

Ritika Sinha September 7, 2018

When I am trying to import data from csv file , I get below error.

 

Log's referral number: 9dbadaad-58a1-4443-abe2-ca5823473c87

Cause

Referer URL: https://sdcvnap015.calheers.local:8100/secure/admin/BulkCreateFieldMapping.jspa?externalSystem=com.atlassian.jira.plugins.jira-importers-plugin%3AbulkCreateCsv

java.lang.IndexOutOfBoundsException: Index: 1, Size: 1
java.lang.IndexOutOfBoundsException: Index: 1, Size: 1
	at java.util.ArrayList.rangeCheck(ArrayList.java:657) [?:1.8.0_172]
	at java.util.ArrayList.get(ArrayList.java:433) [?:1.8.0_172]
	at com.atlassian.jira.plugins.importer.imports.csv.CsvFile$3.handleReader(CsvFile.java:104) [?:?]
	at com.atlassian.jira.plugins.importer.imports.csv.CsvFile.accessCsvFile(CsvFile.java:196) [?:?]
	at com.atlassian.jira.plugins.importer.imports.csv.CsvFile.getUniqueValues(CsvFile.java:97) [?:?]
	at com.atlassian.jira.plugins.importer.web.csv.GoodCsvConfigBean.getUniqueValues(GoodCsvConfigBean.java:215) [?:?]
	at com.atlassian.jira.plugins.importer.web.csv.AbstractCsvFieldMappingPage.doValidation(AbstractCsvFieldMappingPage.java:114) [?:?]
	at webwork.action.ActionSupport.validate(ActionSupport.java:391) [webwork-1.4-atlassian-30.jar:?]
	at webwork.action.ActionSupport.execute(ActionSupport.java:162) [webwork-1.4-atlassian-30.jar:?]
	at com.atlassian.jira.action.JiraActionSupport.execute(JiraActionSupport.java:63) [jira-api-7.11.1.jar:?]
	at com.atlassian.jira.plugins.importer.web.ImporterProcessSupport.execute(ImporterProcessSupport.java:152) [?:?]
	at webwork.interceptor.DefaultInterceptorChain.proceed(DefaultInterceptorChain.java:39) [webwork-1.4-atlassian-30.jar:?]
	at webwork.interceptor.NestedInterceptorChain.proceed(NestedInterceptorChain.java:31) [webwork-1.4-atlassian-30.jar:?]
	at webwork.interceptor.ChainedInterceptor.intercept(ChainedInterceptor.java:16) [webwork-1.4-atlassian-30.jar:?]
	at webwork.interceptor.DefaultInterceptorChain.proceed(DefaultInterceptorChain.java:35) [webwork-1.4-atlassian-30.jar:?]

1 answer

0 votes
Fabio Racobaldo _Herzum_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
September 7, 2018

Hi,

this should be related to CSV format. Please, could you check if

  • The CSV file contains a heading row.
  • Each row must contain a column for summary data

 

Let me know.

Ciao,

Fabio

Suggest an answer

Log in or Sign up to answer