issue type dropdown customization


i am new to JIRA , i am working on JIRA upgration from JIRA 4.4 to JIRA 5.2

in JIRA 4.2 issue type dropdown values are : "Please Select" , "Bug" , "Issue" (when user click 'create new issue' -Issue type dropdown selecting "Please Select" as default value and validating user needs to select a value other than 'Please select')

But in JIRA 5.2 i am unable to create "Please select" in the Issue type as default select value

please guide me on the same:in JIRA 5.2 , how to insert a dummy value in issue type dropdown as 'Please select' as default value , when click 'Next' button , how to validate user to select a value from the issue type other than 'Please select' value.

Thanks in advance,



2 answers

This widget could not be displayed.

You don't need to "create" the please select message. This message appears when you have not set a default in the issue type scheme. If you have set a default, it will jump to that.

Go to the project, then the issue type scheme for it, and you'll see that you (or one of your admins) has set a default value for the scheme. Remove the default, and you'll get "please select" back.

in JIRA 5.2 , by default issue type set as 'None' , till user click '+ create issue'. by default select an a issuetype from the existing (ex: "bug","issue","task" , default it's selecting 'bug' , even i set default issue type is 'None')

So you're saying that it is remembering what they last selected? Why is that a problem?

Requirement was 'Please Select' should be available and select default when '+Create Issue'.

This widget could not be displayed.

To change that behaviour requires you to dig into the core code to disable it, or write some javascript to override it.

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted Aug 06, 2018 in Jira Service Desk

A is for Activate: Share your top Jira Service Desk onboarding tips for new users!

Hi, everyone! Molly here from the Jira Service Desk Product Marketing Team :).  In the spirit of this month's  august-challenge, we're sourcing stories of Jira Service Desk activation fro...

580 views 25 15
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you