issue statistics Gadget on JIRA Dashboard dont refresh correctly

Everytime , when we refresh the dashboard Jira Issue gadget show no data and I have to manually refresh the gadget.

Could you pls help us solve this issue.

5 answers

1 accepted

This widget could not be displayed.

Get a real browser. IE8 is too outdated, while it is officially supported :(

Do you have compatiblity mode turned on?

I guess it is impossible for us to upgrade IE8.

Yes Compatibility mode is enabled and currently "Currently Updated website lists from Microsoft" option is checked..

By Compatibility Mode you mean On IE or on Jira?

Compatiblity mode is not supported by JIRA.

Yes it is enabled. Can you please tell us how to disable it?

Anything else, apart from compatibility mode which is causing this issue?

If you are unable to click the compatiblity mode button, contact your domain administrator. It might be enforced by domain policy from your AD.

No, since other browsers are working fine.

If I am bound to use IE Which version you would suggest?

IE9 is good, infact very good.

This widget could not be displayed.

No Specific Error in the logs...

This widget could not be displayed.
  1. No Errors on Browser as well.
  2. Yes we have proxy to connect the network. It is working fine on Mozilla but not on Internet Explorer (v8)
  3. "Issue Statistics" gadget is having issues.
This widget could not be displayed.

Do you see any exceptions in the logs?

This widget could not be displayed.
  • Any errors on browser dev console?
  • Are you having any proxy in front of JIRA? What does the network tab say (in Chrome), any errors?
  • And which is the gadget having issues, all?

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted Wednesday in New to Jira

Are you planning to trial, or are currently trialling Jira Software? - We want to talk to you!

Hello! I'm Rayen, a product manager at Atlassian. My team and I are working hard to improve the trial experience for Jira Software Cloud. We are interested in   talking to 20 people planning t...

225 views 3 0
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you