issue links blocked by duo integration?

We have a JIRA instance and a confluence instance, both using independent Duo Checks for 2-factor authentication. When we try to enable a issue link from JIRA to a Confluence page (using Confluence Link) is JIRA version 6.4.9, we get the following error

java.lang.IllegalArgumentException: Illegal character in query at index 101: https://confluence.webmd.net/https://confluence.webmd.net/plugins/servlet/duologin?duo.request.key=TX|U1NvbmtlcnxESTE4RlQzRFJYRTFWMkdSMktOU3wxNDQxMzgzMjE0|9387500fe7447467720239d1a32206a4f214f6a3:APP|U1NvbmtlcnxESTE4RlQzRFJYRTFWMkdSMktOU3wxNDQxMzg2NTE0|3d8a1023d6ea1b1372448f66781a6cd0be6e4e5f&duo.host.key=api-8f1b888a.duosecurity.com&duo.originalurl.key=%2Fdisplay%2FCMSOP%2FWebMD%2BConsumer%2BD7%2BUpgrade%3Fxoauth_requestor_id%3DSSonker
java.lang.IllegalArgumentException: Illegal character in query at index 101: https://confluence.webmd.net/https://confluence.webmd.net/plugins/servlet/duologin?duo.request.key=TX|U1NvbmtlcnxESTE4RlQzRFJYRTFWMkdSMktOU3wxNDQxMzgzMjE0|9387500fe7447467720239d1a32206a4f214f6a3:APP|U1NvbmtlcnxESTE4RlQzRFJYRTFWMkdSMktOU3wxNDQxMzg2NTE0|3d8a1023d6ea1b1372448f66781a6cd0be6e4e5f&duo.host.key=api-8f1b888a.duosecurity.com&duo.originalurl.key=%2Fdisplay%2FCMSOP%2FWebMD%2BConsumer%2BD7%2BUpgrade%3Fxoauth_requestor_id

If we set the same as a Web Link, there is no error. Has anybody encountered this or tried to use Issue links with duo enabled? Any insights on this are greatly appreciated. Thanks

4 answers

We are encountering the same is issue with JIRA and Bamboo integration. 

Same here with JIRA and Jitbit 

Anyone have an answer for this?

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Feb 13, 2019 in Jira

Make your Atlassian Cloud products more secure: our NEW admin security guide

Hey admins! I’m Dave, Principal Product Manager here at Atlassian working on our cloud platform and security products. Cloud security is a moving target. As you adopt more products, employees consta...

599 views 0 12
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you