issue has been deleted but exist in the search result list of filter

Dear Atlassian Group,

I have few projects on jira. i am able to delete issues of some project succesfully,but i am unable to delete the some projects issues. When i delete the issue ,It says "Issue has been deleted",but it exists in the system forever.

I have gone through this link and the solution they said does not work for me.

https://answers.atlassian.com/questions/176627/issue-has-been-deleted-but-exist-in-the-search-result-list-of-filter

Coukld you please help me to resolve this issue

Thanks and Regards

S.Indirakumar

5 answers

This widget could not be displayed.

When you say the solution didn't work, you performed a full reindex?

This widget could not be displayed.

Yes. I did full index as follows:

  1. Shut down JIRA
  2. Access your _JIRA Home/caches_ folder.
  3. There, delete your _indexes_ folder.
  4. Startup your instance, and perform a full re-index
This widget could not be displayed.

I am guessing that you might have some customizations. Or there is an error that happens on issue deletion. Are you just seeing it in the search filter? Or are you also seeing the issue when you click on the issue or go directly to the issue?

This widget could not be displayed.

When i delete, It says "Issue has been deleted".It does not send any error.I can do all functins including search.It is very strange for me ,but it happens only for 2 projects others are working fine.

There must be some error in the logs. Can you check the atlassian-jira.log file?

This widget could not be displayed.

My last logged date is 17 Sep 2013 in atlassian-jira.log file .It did not have any error in that file today.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Tuesday in Jira

What modern development practices are at the heart of how your team delivers software?

Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...

209 views 1 3
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you