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issue attachments cannot be downloaded nor previewed in the new issue-view Edited

Issue attachments cannot be downloaded nor previewed in the new issue-view.

The attachments are CSVs and ZIPs (containing CSVs).

 

The attachments shown in the description and the attachments shown in the comments have the same problem - we seem to have no other option than to switch to the old-view to access our files.

N.B.: This is regarding the cloud-solution

 

 

jira-issue-attachments.png

3 answers

1 accepted

0 votes
Answer accepted

We've had this problem ever since the new issue-view was introduced - and a few hours after posting this ticket, it seems to have been resolved.

 

If anybody fixed it, thanks!

Hi @Skip Balk ,

Could You please check link for attachment files? Maybe it has some strange?

If it for Cloud better to ask support team.

B.R.

i have almost 400 attachments in the ticket and when i download, it pulls up only 200 images and the rest does not downloaded at all. any restrictions ? or how can i resolve this issue?

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